"Customer Satisfaction Measurement Form" Customername: Date: Date is not correct. * Products: Dear Sir / Madam: Please kindly complete the form below that helps us to improve the quality of our products in order to increase our customers satisfaction. 1-How do you evaluate the acceptability of our brand? Very High High Avarage Low Very Low 2-How do you evaluate the level of acceptance of our brand in approach of consumers? Very High High Avarage Low Very Low 3-How do you evaluate the level of acceptance of our brand in approach of consumers? Very High High Avarage Low Very Low 4-How do you evaluate quality of our product compared to our competitors? Very High High Avarage Low Very Low 5-How do you evaluate price of our products compared to our competitors? Very High High Avarage Low Very Low 6-How much is the conformity of our product specifications to your requirements? Very High High Avarage Low Very Low 7-How do you evaluate the schedule and the delivery terms of our products? Very High High Avarage Low Very Low 8-How do you evaluate the mechanism of handling of your complaints in TJPAPC ? Very High High Avarage Low Very Low 9-How do you evaluate interact of sales department personnel? Very High High Avarage Low Very Low 10-How do you evaluate the mechanism of receiving and handling of your suggestion and recommendations? Very High High Avarage Low Very Low 11-How do you evaluate the quality of communication and information system regarding the products? Very High High Avarage Low Very Low 12-How much is your interest to repurchase our products? Very High High Avarage Low Very Low 13-How much is your interest to recommend our products to other customers? Very High High Avarage Low Very Low 14-How much is your interest to buy our other grades? Very High High Avarage Low Very Low 15-How much is your overall satisfaction with the TJPAPC performance? Very High High Avarage Low Very Low Generate New Image